As of October 2022: We will no longer accept cancellations without a 30% cancellation fee. No matter when the order was placed, 2 minutes ago or 2 years ago.
We have heard “I accidently ordered, I no longer need it, she changed her mind. and every other excuse.” Cancellations are unfair to Mums and Kisses as well because we begin gathering material, printing orders and actively working on each order the minute we receive them 24 hours a day.
Note: This page serves as a document to your bank. If a cancellation is granted and 30% is given, then cancellation is then closed. Protests to your bank will not give you the remining balance as we have documented our policy in plain print as accordance with the Federal Trade Commision. § 437.9 Outstanding orders; part B.