Homecoming Mum Questions
We hope our Frequently Asked Questions section will help answer anything you may be worried or wondering about.
Click + to expand
What if COVID?
What is a Homecoming Mum?
Is it cheaper to make my own mum
Do I get photo updates of my order in process?
Where are you located?
How do you ship these things?
Can I place my order in person?
Can I pay when I pick up?
Is it better to order a mum from the designer mums or build my own?
What happens if something I ordered goes out of stock?
Can I cancel my order and get a refund?
If I order by this date, will I get my mum in time?
When I check my order it still says order is processing, what does that mean?
I need a mum tomorrow! Can You help?
Do you offer discounts or coupons?
I’m running out of time, and I don't live near you, Can you do a Rush order and ship it?
Me and my boyfriend broke up and his name is going to be on my mum because I ordered the mum before we broke up, what can I do?
I’m not 18, can I use my parents credit card to order?
My shipping address is different than my billing address, can I still place an order?
Do I HAVE to have an account to place and order?
What payment methods do you accept?
Is my information safe with your website?
Where’s my order?
Can I come and see your homecoming mums before I order?
What if I am not happy with my order? What then?